Shipping Policy
TCG Titans is proudly an Australian business based in Hobart and Sydney, shipping our products from local warehouses.
DISPATCH
TCG Titans team endeavour to have your orders packed and shipped in an efficient and timely manner so you get your orders safer & faster.
Will will endevour to have all orders packed and dispatched same day (if ordered before 10am AEST), otherwise within 1-2 business days of your order.
DELIVERY OPTIONS
For the convenience of our customers, we offer several delivery options to make shopping with us a breeze.
Standard Delivery:
Postage Partners: Australia Post
Delivery Timeframe: 2-7 Business Days
Cost: $15 flat rate nation-wide, fully tracked
Express Delivery:
Postage Partners: Australia Post
Delivery Timeframe: 1-2 Business Days
Cost: Calculated at checkout based on weight & distance, fully tracked
SHIPPING DELAYS
Occasionally due to circumstances outside TCG Titans' control, delivery delays may occur.
If you believe there has been an issue with your delivery, please contact Customer Care via email or our socials within 14 days of receiving your Shipping Confirmation email, so we can launch an investigation with our couriers on your behalf. Please note, if your delivery includes any pre-order items, your order will be subject to the terms and conditions of our Pre-Order Policy. To avoid any preventable delays, please ensure you double-check your order details, including your full delivery address, prior to placing your order at checkout.